CleanProz Terms and Conditions 

Terms & Conditions

Effective Date: September 2, 2026

Welcome to the CleanProz website. These Terms & Conditions govern your use of this website and the information and services available through it.

By accessing or using this website, you agree to these Terms & Conditions. If you do not agree with these terms, please discontinue use of the website.

1. About CleanProz

CleanProz provides professional residential and commercial cleaning services in Canton, Ohio and surrounding Northeast Ohio communities, including areas throughout Stark and Summit Counties.

Information provided on this website is intended to help prospective and current customers learn about our company, services, service areas, and how to contact us or request an estimate.

2. Estimates and Service Requests

Submitting a contact form or requesting an estimate through this website does not automatically schedule or confirm cleaning services.

All service requests are subject to availability and acceptance by CleanProz.

An estimate may be based on information provided by the customer, including property size, condition, requested services, frequency, and other relevant factors.

Pricing may change if the actual condition or scope of work differs significantly from the information provided when the estimate was prepared.

3. Scheduling

Cleaning appointments are not considered confirmed until scheduling arrangements have been accepted by CleanProz.

Customers are responsible for providing accurate contact information and ensuring that CleanProz has appropriate access to the property at the scheduled service time.

Specific scheduling, cancellation, rescheduling, access, and payment requirements may also be provided to customers separately.

4. Cleaning Services

The exact services included in a cleaning appointment depend on the service selected and the agreed-upon scope of work.

CleanProz offers services that may include residential cleaning, deep cleaning, recurring cleaning, move-in and move-out cleaning, commercial cleaning, apartment cleaning, carpet and upholstery cleaning, post-construction cleaning, and floor stripping and waxing.

Certain services, areas, conditions, or requests may require additional time, equipment, products, personnel, or charges.

5. Customer Responsibilities

Customers are responsible for providing accurate information regarding the property and any circumstances that could affect the safe or effective completion of cleaning services.

Customers should inform CleanProz in advance of:

• Areas requiring special care

• Delicate or damaged surfaces

• Known hazards

• Restricted areas

• Special product requirements

• Access instructions

• Pets or other conditions that may affect service

• Items requiring specialized cleaning

Customers should secure valuables, cash, important documents, medications, jewelry, and other sensitive or valuable property before service.

6. Cleaning Products

CleanProz may use professional cleaning products and equipment appropriate for the services being performed.

Customers requesting that CleanProz use customer-supplied products should disclose any relevant instructions, warnings, or manufacturer requirements.

Additional terms or acknowledgments may apply when a customer requests the use of products not normally supplied by CleanProz.

7. Payments

Customers are responsible for payment according to the pricing and payment arrangements established for their services.

Payment requirements, accepted payment methods, payment timing, card-on-file requirements, late payments, declined payments, and other account-specific terms may be communicated separately as part of the customer’s service agreement or account arrangements.

8. Cancellations and Rescheduling

Cancellation and rescheduling requirements may vary depending on the type and frequency of service.

Any applicable cancellation fees, rescheduling requirements, or notice periods will be communicated to customers as part of their service arrangements.

9. Satisfaction and Service Concerns

CleanProz values customer satisfaction and encourages customers to contact us promptly with questions or concerns regarding a completed service.

We will review service concerns and determine an appropriate resolution based on the circumstances and the agreed-upon scope of work.

Nothing on this website should be interpreted as creating a guarantee beyond any specific guarantee or service commitment expressly provided by CleanProz.

10. Website Information

We make reasonable efforts to keep the information on this website accurate and current.

However, services, pricing, availability, service areas, policies, promotions, and other information may change without notice.

Website information should not be interpreted as a guaranteed offer of services or pricing.

11. Website Use

You agree not to use this website for unlawful, fraudulent, abusive, or disruptive purposes.

You may not attempt to interfere with the operation or security of the website or use the website in a manner that could damage CleanProz or other users.

12. Intellectual Property

Unless otherwise stated, the CleanProz name, branding, logos, website content, graphics, photographs, written materials, and other original content appearing on this website are owned by or used with permission by CleanProz.

Content from this website may not be copied, reproduced, distributed, or used for commercial purposes without appropriate authorization.

13. Third-Party Services and Links

Our website may contain links to third-party websites, social media platforms, payment services, or other external services.

CleanProz does not control and is not responsible for the content, availability, privacy practices, security, or policies of third-party websites or services.

14. Limitation of Website Liability

To the extent permitted by applicable law, CleanProz is not responsible for damages resulting solely from your use of, or inability to use, this website or reliance on general information presented on the website.

Nothing in these Terms & Conditions is intended to exclude or limit rights or responsibilities that cannot legally be excluded or limited.

15. Privacy

Your use of this website is also subject to the CleanProz Privacy Policy, which explains how information submitted through our website may be collected, used, and handled.

16. Changes to These Terms

CleanProz may update these Terms & Conditions periodically.

When changes are made, the effective date at the top of this page may be updated. Continued use of the website after changes are posted constitutes acceptance of the updated terms to the extent permitted by law.

17. Governing Law

These Terms & Conditions are governed by applicable laws of the State of Ohio, without regard to conflict-of-law principles.

18. Contact CleanProz

Questions regarding these Terms & Conditions may be directed to:

CleanProz

2233 Whipple Ave NW
Canton, Ohio 44708

Phone: 330-265-1945

Email: m.criss@cleanproz.net

Website: CleanProz.net

CleanProz — Your Key to Clean.