Privacy Policy | Cleanproz

Effective Date: September 2, 2026

CleanProz (“CleanProz,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, contacting our company, requesting an estimate, or using our services.

This Privacy Policy explains what information we may collect, how we use it, when it may be shared, and the choices available to you.

1. Information We Collect

We may collect information that you voluntarily provide to CleanProz, including:

First and last name
Email address
Telephone number
Service or property address
City and ZIP code
Property type
Cleaning services requested
Preferred cleaning frequency
Approximate property size
Number of bedrooms and bathrooms
Requested or preferred service dates
Messages, questions, and other information you provide
Information necessary to prepare estimates, schedule services, communicate with you, or provide cleaning services

We may also automatically receive certain technical information when you visit our website, such as your device type, browser information, IP address, pages visited, and general website usage information.

2. How We Use Your Information

CleanProz may use information collected through our website to:

Respond to questions and inquiries
Prepare and provide cleaning estimates
Contact you regarding requested services
Schedule and manage cleaning services
Provide customer support
Communicate regarding appointments or services
Improve our website, services, and customer experience
Maintain appropriate business and customer records
Protect our website and business from misuse or fraudulent activity
Comply with applicable legal and regulatory requirements

Submitting an estimate or contact form does not automatically schedule or confirm a cleaning appointment. Services are confirmed directly with CleanProz.

3. Email, Phone and Text Communications

If you provide your email address or telephone number, CleanProz may use that information to respond to your inquiry and communicate with you regarding estimates, scheduling, services, account matters, or other communications related to your relationship with CleanProz.

If CleanProz offers promotional email or text communications, you may request to stop receiving those communications at any time.

4. Cookies and Website Technologies

Our website may use cookies and similar technologies to help the website function properly, understand how visitors interact with the site, remember preferences, improve performance, and support analytics or other website features.

Because our website is hosted through Wix, Wix and services integrated with our website may also use cookies and similar technologies.

Your browser may allow you to block or delete certain cookies. Disabling cookies may affect the functionality of some portions of the website.

5. Wix and Third-Party Service Providers

Our website is created and hosted using Wix.

We may also use third-party companies and service providers to help operate our website and business. These may include providers for website hosting, forms, communications, analytics, payment processing, accounting, customer management, marketing, or other business functions.

These providers may receive information when necessary to perform services on our behalf and may maintain their own privacy policies and data-handling practices.

6. How We Share Information

CleanProz does not sell your personal information.

We may share information when reasonably necessary with service providers that help us operate our website or provide our business services.

We may also disclose information when required by law, legal process, court order, government request, or when reasonably necessary to protect the rights, safety, property, or security of CleanProz, our customers, or others.

7. Payment Information

If payment information is collected electronically, payments may be processed through third-party payment processors.

CleanProz may receive information related to a transaction without necessarily receiving or storing complete payment-card information, depending on the payment system being used.

Payment providers maintain their own privacy and security practices.

8. Data Security

We take reasonable administrative and technical measures intended to protect personal information from unauthorized access, disclosure, alteration, or misuse.

However, no website, electronic transmission, or data-storage system can be guaranteed to be completely secure.

9. Data Retention

We may retain personal information for as long as reasonably necessary to provide services, maintain business and financial records, resolve disputes, comply with legal obligations, and operate our business.

10. Your Privacy Choices

You may contact CleanProz to request information about personal information you have provided to us or to request that information be corrected or deleted, subject to any legal, accounting, contractual, or legitimate business requirements that require us to retain certain records.

You may also adjust cookie settings through your browser and, where available, through the cookie-management tools provided on our website.

11. Children’s Privacy

Our website and cleaning services are intended for adults seeking residential or commercial cleaning services and are not directed toward children.

We do not knowingly seek to collect personal information from children through our website.

12. Links to Other Websites

Our website may contain links to social media platforms or other third-party websites.

CleanProz is not responsible for the privacy practices, security, or content of websites operated by third parties. We encourage visitors to review the privacy policies of those websites.

13. Changes to This Privacy Policy

CleanProz may update this Privacy Policy periodically to reflect changes to our website, business practices, services, or applicable requirements.

When changes are made, the effective date at the top of this policy may be updated.

14. Contact CleanProz

If you have questions about this Privacy Policy or how your information is handled, please contact:

CleanProz

2233 Whipple Ave NW
Canton, Ohio 44708

Phone: 330-265-1945

Email: m.criss@cleanproz.net

Website: CleanProz.net

CleanProz — Your Key to Clean.